Switching guide

How to export your Weight Watchers data

Weight Watchers has no export button in the app or on the website. The way to get a copy of your food log, weigh-ins and account details is a privacy request by email, which Weight Watchers answers in a machine-readable format. Cancel your membership separately; a data request does not end it.

Weight Watchers data export at a glance

Export buttonNo; privacy request by email
Plan neededAny member, current or former
Whereprivacy@ww.com (US) or privacyuk@ww.com (UK and Europe)
File"Portable, machine-readable"; the file type is not published
What it includesWhatever Weight Watchers holds about you, including food and weight logs
What Calori readsAny CSV in the reply; points are not calories, so plan to start fresh

How to export your Weight Watchers data

Weight Watchers runs on its own points system, and nothing in the app turns your history into a file. The privacy policy gives every member the right to a copy of their data in a portable, machine-readable format; that request is the export.

Your activity reaches Weight Watchers from Apple Health or Health Connect, so steps and workouts are already stored on your phone and need no export.

Privacy request by email

  1. From the email address on your account, write to privacy@ww.com (US) or privacyuk@ww.com (UK and Europe). In the US you can also call 1-800-651-6000.
  2. Ask for a copy of your personal data, including your food log and weight history, in a portable, machine-readable format such as CSV.
  3. Answer the identity check Weight Watchers sends back.
  4. Download the files from the reply and keep them somewhere safe.

Bring your Weight Watchers history into Calori

  1. If the export arrives as a ZIP file, unzip it first. Calori reads CSV files, one file at a time.
  2. In the Calori app, open Settings → Export & Import Data and choose the Import tab.
  3. Tap Choose a file and pick the CSV. Calori works out the columns and shows a preview: how many entries, which days and which nutrients it found.
  4. Check the preview and confirm. Nothing is saved before you do, and importing the same file twice does not create duplicates.

If the reply includes a CSV with weigh-ins, import it: weight history is the part that carries over cleanly. Food logged in points has no calorie or macro values to bring across.

Most people leaving Weight Watchers start their food log afresh in Calori: snap a photo, scan a barcode or describe a meal, and Calori AI fills in the calories and macros.

Calori imports food entries with their calories and nutrients, and body readings such as weight, body fat, waist, steps and sleep. Exercise and calories burned stay behind, and a PDF is a record to keep, not a file any app can read back.

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How to cancel your Weight Watchers subscription

How you cancel depends on where you joined. A plan with a commitment period ends when that period does, not on the day you cancel.

Joined on the website (US)

  1. Sign in at weightwatchers.com and go to weightwatchers.com/us/cancellation.
  2. Work through the offers on each screen until you reach the final confirmation.
  3. Keep the confirmation email.

Joined on the website (UK)

  1. Use the self-service cancellation in your account settings once any commitment period is over.
  2. Or call Weight Watchers UK on 0345 345 1500.

Paid through the App Store (iPhone)

  1. Open the Settings app on your iPhone and tap your name.
  2. Tap Subscriptions.
  3. Choose Weight Watchers and tap Cancel Subscription.

Paid through Google Play (Android)

  1. Open Google Play and tap your profile icon.
  2. Tap Payments & subscriptions, then Subscriptions.
  3. Choose Weight Watchers and tap Cancel subscription.

Deleting the app does not cancel a membership, and a data request does not either. Keep the cancellation confirmation until the last payment date has passed.

How to delete your Weight Watchers account

Account settings or privacy request

  1. Cancel your membership first.
  2. Look for the delete option in your account settings, or write to privacy@ww.com (US) or privacyuk@ww.com (UK and Europe) asking for your account and data to be deleted.
  3. Answer the identity check and keep the confirmation.

Weight Watchers does not publish a step-by-step deletion guide. Ask for your copy of the data in the same email, before the deletion goes through.

Questions

Can you export data from Weight Watchers?

Not with a button. Email privacy@ww.com (US) or privacyuk@ww.com (UK and Europe) and ask for a copy of your data in a machine-readable format.

Can I move my Weight Watchers points to another app?

Points are specific to Weight Watchers and no other app uses them. Your weigh-ins carry over; for food, start logging in calories and macros from today.

Does deleting the Weight Watchers app cancel my membership?

No. Cancel on the website, by phone in the UK, or in the App Store or Google Play if you paid there.

Sources

Checked against Weight Watchers's own help, privacy and terms pages in November 2026. Apps rename menus between versions; if a step has moved, tell us at support@calori.com.

Calori is not affiliated with Weight Watchers. Weight Watchers is a trademark of its owner.

Calori vs Weight Watchers: how the two apps compare

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