Switching guide

How to export your Noom data

Noom has no instant export, but you can request your data from the app or the Subscription Portal. It arrives within 30 days in a portable format, usually a ZIP of CSV files with your food log and weigh-ins. Request it before you delete your account, and cancel the subscription separately.

Noom data export at a glance

Export buttonA request button; the file comes later
Plan neededAny account
WhereThe app or the Subscription Portal on noom.com
FilePortable format, within 30 days; usually CSV files in a ZIP
What it includesFood log, weigh-ins and the rest of your account data
What Calori readsFood entries with calories, and weigh-ins

How to export your Noom data

Noom calls the export a data request. You start it in the app or in the Subscription Portal, and Noom emails a download within 30 days.

Users who have received one report a ZIP of CSV files: one for food entries and one for actions, where weigh-ins are listed. Noom does not publish the file list.

In the app

  1. Tap your profile picture and open Settings, then Account.
  2. Tap Manage Subscription and scroll to the bottom.
  3. Choose the option to request your data and confirm.

In the Subscription Portal

  1. Sign in to the Subscription Portal on noom.com and open your profile.
  2. Choose Subscription Management, then Request My Data.
  3. Wait for the email from Noom, then download the file.

By email

  1. Write to support@noom.com, or GDPRsupport@noom.com from the UK or Europe, and ask for a copy of your data.

Bring your Noom history into Calori

  1. If the export arrives as a ZIP file, unzip it first. Calori reads CSV files, one file at a time.
  2. In the Calori app, open Settings → Export & Import Data and choose the Import tab.
  3. Tap Choose a file and pick the CSV. Calori works out the columns and shows a preview: how many entries, which days and which nutrients it found.
  4. Check the preview and confirm. Nothing is saved before you do, and importing the same file twice does not create duplicates.

Import the food entries file first, then the file that lists your weigh-ins. Lessons, quizzes and colour categories stay behind; calories and macros come across.

Calori imports food entries with their calories and nutrients, and body readings such as weight, body fat, waist, steps and sleep. Exercise and calories burned stay behind, and a PDF is a record to keep, not a file any app can read back.

Download on the App Store Get it on Google Play

How to cancel your Noom subscription

Cancel before 11:59 pm Eastern Time on the day before your next charge. Where you cancel depends on where you paid.

Paid on noom.com

  1. In the app, tap your profile picture, then Settings and Manage Subscription. Or sign in to the Subscription Portal on noom.com.
  2. Choose Cancel Subscription and follow the screens to the end.
  3. Keep the confirmation email.

Paid through the App Store (iPhone)

  1. Open the Settings app on your iPhone and tap your name.
  2. Tap Subscriptions.
  3. Choose Noom and tap Cancel Subscription.

Paid through Google Play (Android)

  1. Open Google Play and tap your profile icon.
  2. Tap Payments & subscriptions, then Subscriptions.
  3. Choose Noom and tap Cancel subscription.

Uninstalling Noom does not cancel the subscription. Cancel before you delete the account: Noom holds a deletion while a subscription is still active.

How to delete your Noom account

Subscription Portal

  1. Cancel your subscription first.
  2. Sign in to the Subscription Portal on noom.com.
  3. Choose Delete my account and confirm.

Deletion is permanent and completes within 30 days. An open data request or an active subscription delays it, so wait for your export to arrive before you delete.

Questions

How long does a Noom data export take?

Noom says up to 30 days. The download arrives by email at the address on your account.

Does deleting the Noom app cancel my subscription?

No. Cancel in the app, in the Subscription Portal, or in the App Store or Google Play if you paid there.

Can I import my Noom food log into another app?

Yes, once the CSV files arrive. In Calori, open Settings → Export & Import Data → Import and choose the food entries file; you see a preview before anything is saved.

Sources

Checked against Noom's own help, privacy and terms pages in November 2026. Apps rename menus between versions; if a step has moved, tell us at support@calori.com.

Calori is not affiliated with Noom. Noom is a trademark of its owner.

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