Questions about Calori, answered.

Calori is an app for eating well, built around a food diary that you can fill by photo, voice, text, barcode, label or search. It also brings together goals, recipes, meal planning, a shopping list, health data and trackers. Calori AI uses your own history to explain your numbers and help you decide what to eat.

Yes, Calori has a free plan with manual logging, barcode and label scanning, food search, the full diary history, recipes, meal planning, the shopping list, trackers and the web app. AI features have an allowance shown in the app, while Premium provides much more generous AI use. There are no adverts on any plan.

Calori works on iPhone, Android and the web, with an Apple Watch companion for checking the day and quick logging. On iPhone, home-screen widgets and Live Activities put useful information close at hand. There is no Wear OS app, although Android watch data can reach Calori through Health Connect.

Open Calori and sign in with Apple, Google or your email address to create your account. Use the same sign-in method whenever you return, especially if you chose Apple and hid your email address. Your account then keeps your data synced across supported devices.

Yes, sign in at www.calori.com with the same account you use on your phone. Your data stays in sync between the web and your other devices. The web app covers less than the phone app, so use the mobile app when you need the broadest feature set.

Yes, you can use Calori on several devices by signing in with the same account on each one. Entries and changes sync automatically when the devices are online. If you make changes offline, they sync when the connection returns.

Calori is available in over 30 languages and follows your phone language by default. You can choose a different available language manually in Settings. If yours is not listed, tell support and we will take it into account.

Calori is for people who want to eat well while losing, maintaining or gaining weight or muscle. It also suits households that want to share plans, recipes and a shopping list, while keeping personal diaries private. People who already work with a nutritionist or coach can connect and choose what to share.

Start by setting your goal and checking that your profile details are correct. Log a meal by photo, connect Apple Health or Health Connect, and save a meal you eat often to My Foods. These steps give the diary useful context while helping you learn the quickest logging methods.

Yes, export your data from MyFitnessPal, Lose It!, Cronometer, Lifesum, Yazio or FatSecret, then upload it through Settings → Import data. Calori recognises these popular export formats and converts the information it can read. Export structures vary, so not every field is guaranteed to transfer.

Calori combines a food diary with photo, voice, text, barcode and label logging, plus recipes, planning, trackers and a personalised coach. The comparison pages on the Calori website show feature-by-feature differences with other calorie apps. Check the page for the app you use to compare the capabilities that matter to you.

Yes, you can keep logging while offline and your changes will sync when you reconnect. AI features such as photo analysis, chat and voice need an internet connection. Methods that depend on those features will be available again once you are online.

Open the main add button and choose a photo, voice, text, barcode, nutrition label, food search or My Foods. Each method creates entries in your diary, and you can edit every result afterwards. Use the method that best matches what you are eating and the information you have.

Photograph the whole plate and Calori analyses the full frame, splitting several foods into separate entries. Each item receives calories, protein, carbs and fat, plus 14 vitamins and 15 minerals. Review the result before saving, then adjust a portion, swap an ingredient or remove an item whenever needed.

Yes, hold the voice button and describe the meal in your own words. Calori turns what you say into food entries with calories and macros, which you can check and edit. Voice also works for adding items to the shopping list and requires an internet connection.

Yes, describe the meal in a sentence and Calori turns it into editable food entries. Include the foods and portions you know to give the analysis more useful detail. This method needs an internet connection, just like voice and photo analysis.

Point the scanner at a product barcode and it is decoded on your phone for free. Calori looks for the product in its own catalogue, Open Food Facts and the USDA database, then shows its nutrition details and Calori Score. Choose a portion to log it or save the product to My Foods.

Photograph the product nutrition label to add the missing item. Calori reads the values and keeps the serving size printed on the label, so you can review them before saving. Once added, the product becomes available to everyone for future scans.

Yes, photograph the nutrition panel and Calori reads its values into an editable food entry. It handles EU and US panels and keeps the serving size stated on the label. This is the quickest way to add a packaged product that is missing from the catalogue.

My Foods is your own library of regular foods, dishes and recipes with the exact values you choose. Save an item once and log it in one tap whenever you eat it again. You can also use saved items when building meal plans.

Tap the entry to edit its foods, ingredients, portions or values. Delete it from the entry menu, or swipe where your platform offers that action. The change is immediate and syncs to every device signed into the same Calori account.

Yes, open the relevant date in the diary and add the food there. Photo, voice, text, barcode, label, search and My Foods all work for past days. Check the selected date before saving so the entry lands where you expect.

Yes, copy a past day such as yesterday into today from the diary, or re-log a recent entry with one tap. For meals you eat regularly, save exact values in My Foods for quick reuse. Copying into a future day and automatic recurring meals are not available.

Photograph the finished plate and Calori subtracts the leftovers from the entry. You can also open the entry and reduce the portion manually if that is easier. Keep the corrected values so your diary reflects what you actually ate.

Food counts towards the calendar day when it is logged, so a snack at 1 am belongs to that morning rather than the previous day. This rule stays the same for night shifts. To place an entry on another day, edit its date.

Use the dedicated water tracker on the home or diary screen to add a glass or a custom amount. You can adjust your daily water goal in Settings. Coffee and tea can count towards it according to the choices you make.

Describe the exercise in the app and Calori estimates the active energy, or sync workouts from Apple Health or Health Connect. If the same workout is present in both places, Calori only adds what the health platform did not already measure. This prevents the workout from being counted twice.

Photograph the meal or describe it in words, then adjust any portions or ingredients after the analysis. Before ordering, Menu Rank can photograph the menu and rank its dishes against your goals. Calori has no chain-menu database, so exact published values from a chain can be saved to My Foods for repeat orders.

Photo logging is a useful day-to-day approximation, not an exact weighing of the food. No app can determine a precise portion from an image alone, especially when ingredients are hidden or dishes overlap. Review the items and portions after each analysis so the diary matches what you ate.

Use Accuracy Mode with two photos from different angles, or show the nutrition label together with the portion. Add a few words describing the dish, then adjust any portions or ingredients after the analysis. For foods you eat often, save exact values in My Foods and reuse them.

Open the entry and correct each food, ingredient, portion or amount that is wrong. You can swap an ingredient, remove an item or replace the values before keeping the entry. Your corrections also help improve future estimates.

A small difference is normal because Calori interprets the image afresh each time. Mixed or partly hidden dishes can support more than one reasonable reading, particularly for portions. Keep the version you correct and trust rather than repeatedly analysing the same image.

Mention oils, dressings and sauces in your description when they are not clearly visible. After the analysis, open the entry and add or adjust them as separate ingredients with the best portion you know. Checking these details keeps the diary closer to what was actually served.

Calori uses EU-style carbohydrate values, which exclude fibre, while US labels include fibre in total carbs. A difference against a US panel is therefore expected even when the underlying food is the same. You can switch the nutrition-label display between US and EU formats in the nutrition details.

Yes, go to Settings → Language, Units & Region → Carbohydrates and select net carbs. This changes both the carb displays and your carb goal. Calori already excludes fibre under the EU convention, while the net-carb setting also subtracts sugar alcohols.

No, the 14 vitamins and 15 minerals attached to each logged item are estimates based on what you record. Their usefulness depends on the food, ingredients and portion being identified correctly. Treat them as diary estimates and trends, not as a lab result.

Edit the values on the diary entry or create your own version in My Foods with the correct information. Food databases can contain occasional errors, so your saved version is the reliable choice for something you use often. Send the product details to support@calori.com so the catalogue entry can be checked.

Use the nutrition-label scanner for a packaged product, photograph the food, or create an exact version in My Foods. Product coverage varies by country even though the catalogue is global. Label scans you add become available to everyone for future searches.

Use a barcode or nutrition-label scan for packaged food, and My Foods with exact values for things you eat regularly. For a plated meal, Accuracy Mode with two angles and a short description gives Calori the most useful evidence. Whichever method you choose, review the portion and ingredients before keeping the entry.

Go to Settings → Language, Units & Region to choose kilograms, pounds or stones for weight and metric or imperial units elsewhere. Calori converts existing values immediately, so you do not need to enter them again. The setting changes how information is displayed and entered.

Calori AI is the built-in chat coach that helps you understand your food, goals and progress. It can explain your numbers, answer food questions and suggest what to eat using your own logged history.

Yes, Calori AI remembers preferences, goals and useful facts across conversations. You can ask it to remember or forget something, while a complete memory wipe must be requested through support@calori.com.

Yes, Calori AI can use your logged history to give answers that fit you. That history belongs to your account and is private to you unless you explicitly choose to share data.

Calori uses a combination of leading AI systems and its own nutrition technology. The combination is updated continuously, so Calori does not tie these features to one named system.

Use the thumbs-up or thumbs-down button on any Calori AI reply. Ratings help improve future answers, while a seriously wrong or concerning reply can be reported to support@calori.com with the conversation context.

Calori Live is a real-time voice conversation with Calori on your phone or Apple Watch. It can log as you speak, read recipe steps and run timers. Every plan has a talk-time allowance shown in the app, with a generous allowance on Premium+.

Calori Agent works in the background and reports personalised updates in the in-app Updates feed. Free accounts receive a weekly digest, while Premium adds a daily organising run for the pantry, shopping list and Calori AI memory. Optional notifications remain under your control.

Calori Chef is the cooking companion for live guidance, recipe questions and meal ideas from a photo of your pantry or fridge. It can convert units, scale servings, suggest substitutions and run cooking timers.

They are overnight insights about your weight forecast, real daily burn, nutrient gaps and meals that quietly add up. Progress also brings these findings together in a weekly report and action plan, with PDF report export on Premium.

No, Calori does not connect to external AI assistants. Calori AI is built into the app and can use your own logged data, and there is no public API for connecting another assistant.

No, Calori AI does not replace advice from your doctor. It can take your own description into account for general food guidance, but your doctor should decide what is right for your health.

You can keep using manual logging, barcode scanning, food search and your diary while the AI allowance is unavailable. The app shows your allowance, and Premium provides a much more generous amount with a fair-use ceiling.

Calori uses your age, sex, height, weight and activity together with your chosen goal and pace. The targets follow standard energy-balance science, adjust when your data changes and can be fine-tuned in goal settings.

Open Settings, then Goals, to change the goal type, target weight or pace. Calori recalculates your calorie and macro targets immediately from the new choices, so the updated plan takes effect straight away.

Calori stops targets below its safety limits by design. These include calorie floors, a healthy-weight floor and a gentler pace for younger people, and they cannot be adjusted or bypassed.

Calori applies gentler safety limits to weight goals for people under 18, and these limits cannot be turned off. Involve a parent or guardian and your doctor when setting a weight goal at this age.

Yes, Calori includes goals for gaining weight or muscle as well as losing or maintaining weight. It uses protein-forward macro splits, which you can tune, and you can follow body fat and measurements alongside scale weight.

Calori Score summarises the nutritional quality of what you log, giving you a quick view beyond calories. The formula is not disclosed, so the score is best used as a simple guide alongside the full nutrition details.

Progress shows an estimated goal forecast based on your actual weight trend. It moves as your adherence and trend change, so it is a guide rather than a promised result or fixed date.

A short plateau can be normal because water, salt, your cycle and digestion can move the daily number. Read the trend over two to four weeks, check that oils, drinks and weekends are logged, and weigh under the same conditions each time. The trend chart in Progress is more useful than one weigh-in.

Yes, active energy from your health platform and any logged workouts extends the calories remaining for that day. Resting energy does not, and Calori avoids counting the same workout twice. Your target already includes your declared activity level, so do not deliberately eat back every workout.

No, Calori does not have dedicated cheat-day or training-day macro presets. Log the day normally and use weekly averages and trends in Progress to understand it within the whole week.

You can use Calori to track what you eat, but its calorie and macro targets are not tailored for pregnancy or breastfeeding. Ask your doctor or midwife to set the right intake for you, and follow their advice rather than using Calori to lower it.

You can describe your situation in your own words, and Calori AI can take it into account for general food suggestions. Calori does not replace your doctor, who should decide what is right for you.

Open the goal settings and fine-tune the macro split manually. This lets you adjust protein, carbs and fat while keeping the rest of your goal information in place.

Paste a link from a website, TikTok, Instagram or YouTube, or photograph the recipe. Calori extracts the ingredients, steps and nutrition, while video imports use an allowance shown in the app.

Recipe imports may fail when a post is private or uses an unusual format. Some platforms also block Calori from retrieving recipe information. Take a screenshot or photograph the recipe and import that picture instead.

Yes, My Foods stores your usual foods, dishes and recipes with the exact values you choose. You can log them with one tap, reuse them whenever you need them and add them to meal plans.

Build a plan by hand from saved foods and recipes, or ask Calori to generate one for your goals and preferences. Plans appear in a calendar and convert into a shopping list. AI generation uses the allowance shown in the app.

Yes, you can fill the shopping list by hand, by voice or directly from recipes and meal plans. It can also be shared with your family so everyone sees changes and works from the same list.

Menu Rank lets you photograph a restaurant menu and ranks its dishes against your goals before you order. You can organise scans into collections for later, but it is not a restaurant directory.

No, Calori does not have a searchable database of chain menus. Photograph the menu with Menu Rank, or photograph or describe the meal itself. For exact published values, use the chain website and save them to My Foods for future orders.

Calori suggests dishes you often eat around the current time and new ideas that fit the rest of your day. Photograph a fridge shelf or describe what is in the cupboard to fill the pantry, then log any suggestion with one tap.

Yes, Calori Chef can convert units, scale servings, suggest ingredient substitutions and answer cooking questions as you work. Cooking timers are built into the same cooking flow, so you can manage them while following the recipe.

Yes, a recipe shows a real photo when one is available, or no photo at all. Calori never invents food photos, so what you see on a recipe is the dish as someone actually cooked and photographed it.

Calori calculates the recipe nutrition and shows the result per serving. You can adjust the number of servings on the recipe, and the nutrition for each serving updates with the new serving count.

Yes, family members can share recipes, meal plans and the shopping list through the free Family feature. Each person keeps their own Calori account, while personal diaries remain private and are not shared with the household.

You can track weight, water, fasting, blood pressure, steps, sleep, body fat, body measurements and your cycle. Calori also puts 25 more trackers behind one + button, so you can keep the ones you use close at hand.

Log your weight from the home-screen tracker or from Progress, where the trend chart also lives. Weight can arrive automatically from Apple Health or Health Connect, including from smart scales that write to either platform.

Yes, Calori has dedicated trackers for body fat and measurements such as waist, hips and chest. Their trends appear in Progress, and you can set a body-fat goal alongside your weight goal.

Yes, start a fasting session and choose a protocol in the fasting tracker. Calori records both the fasting and eating windows so you can review your history. The tracker does not make promises about fasting outcomes.

Calori reads steps and sleep from Apple Health or Health Connect and shows them alongside your diary. Connect the health platform on your phone, then choose what Calori is allowed to sync.

Calori syncs both ways with Apple Health and Health Connect. It reads steps, workouts, weight and other supported data, and writes nutrition back. Google is retiring Google Fit, so Android users should connect through Health Connect.

No, Calori does not connect directly to wearable brands. Let the wearable’s own app write its data to Apple Health or Health Connect, and Calori will read it there; this also works for Samsung, Polar and smart scales that support those platforms.

Yes, Calori has an Apple Watch companion that syncs with your phone. You can check the day and use quick logging from your wrist, while the phone app handles the broader experience.

No, there is no Calori app for Wear OS. Data from an Android watch can still reach Calori when the watch’s companion app writes it to Health Connect. This allows supported data to sync without a dedicated watch app.

Yes, Calori has iOS home-screen widgets for daily progress and quick logging. It also uses Live Activities on iPhone for information such as an active fasting timer.

Calori shows the data delivered by Apple Health or Health Connect, while each device maker uses its own sensors and formulas. Large gaps often mean several sources are writing the same data, so check the source priority in your phone’s health platform. Hourly aggregation can also cause a short delay.

Keep one source for each data type in Apple Health or Health Connect to prevent duplicate activity. You can change the source priority in that platform or adjust what Calori syncs in Settings.

A streak day normally counts when you log at least 1000 kcal or record 10,000 or more steps. Up to two missed days in a row act as rest days and keep the streak alive, but they do not add to its number. Three consecutive missed days break it.

A fasting day without enough logged food or steps counts as a rest day for the streak. Up to two consecutive rest days mean a fast of about 48 hours does not break it. A fast lasting three or more full days does break the streak.

Yes, cycle tracking is available in Calori’s wellness area. You can record the cycle alongside symptoms and keep that history with your other personal trackers.

Yes, Calori has a dedicated tracker for blood pressure readings. It records and charts what you enter without judging the values, so you can review them and discuss them with your health professional.

Yes, logged foods and drinks carry caffeine and alcohol estimates into your daily totals and nutrition details. For exact amounts, scan the product’s barcode or label, or save its known values in My Foods.

Family gives each member their own Calori account while sharing meal plans, the shopping list and recipes. Personal diaries, fasting and insights are never shared with the family. Members keep their own identity and personal data throughout.

No, the in-app Family features are free for everyone and do not require Premium. Each member uses a separate Calori account, with shared kitchen features and their own private data.

Friends can see each other’s steps and streaks, send a nudge, gift Premium and take part in private challenges. Connections are invite-only, and sharing is always an explicit choice; friends never see your food diary.

Create a challenge in the Circles tab and share its private link with the people you want to include. Only invited people can join, and participants can follow the challenge progress without making anything public.

No, Calori has no public communities, open groups or challenges with strangers. Friends, Family and challenges are invite-only, so you connect with people you choose rather than appearing on a public leaderboard.

Yes, after you accept their invite, your nutritionist or coach can see only the data you choose to share. You control separate sharing options for your nutrition summary, food diary, weight, check-in notes, body and wellness readings, and symptoms. Disconnecting stops their access immediately.

Remove or disconnect a friend, family member, nutritionist or coach from their profile or the relevant settings, and sharing stops immediately. Use the in-app report option for inappropriate content. For harassment or safety concerns, contact support@calori.com.

It means another Calori account has sent you a connection invite. The invite deliberately does not state whether the connection is for friends, Family or a nutritionist or coach; you decide whether to accept, and its role becomes clear inside the app.

Yes, Premium can be gifted through an in-app invite. Unlike an ordinary connection invite, the gift invite states what is being given, and the access appears on the recipient’s Calori account after they accept it.

Your data is private unless you explicitly choose to share it. Family members receive selected shared kitchen content, friends see opted-in social information, and a nutritionist or coach sees only the categories you enable. Calori never hands one user’s personal data to another.

Check Calori’s store listing and terms of service for the current age requirements. The app applies extra safety limits to under-18 accounts, including a gentler pace for weight goals.

The free plan includes manual logging, barcode and label scans, food search, your full diary history, recipes, planning, the shopping list, trackers, sharing features, the web app and data export, and these do not run out. AI features have an allowance shown in the app. Premium makes those allowances very generous with fair-use ceilings, adds the best AI model from the first photo, PDF reports, advanced analytics and a daily Calori Agent run.

Premium+ includes everything in Premium plus a generous Calori Live allowance. On iPhone, it can also share Premium with eligible family members through Apple App Store family sharing, which Apple manages. There is no equivalent subscription sharing on Google Play or the web.

No, Calori does not normally offer a free trial. You can use the genuinely useful free plan before deciding whether you want more AI use. If your purchase screen shows an offer, that screen is the source of truth for your account.

The current price appears inside the app or after you sign in on the website. Calori offers monthly, ninety-day and annual plans, and the purchase screen shows what is available for your country and store. There is no lifetime plan.

Regional differences are deliberate and reflect local taxes and the cost of operating in each market. Occasional time-limited offers can also change what someone sees. The price on your purchase screen when you buy is the binding one.

Cancel where you bought it: iPhone purchases use iOS Settings → your name → Subscriptions → Calori → Cancel, while Android purchases use Google Play → Profile → Payments and subscriptions → Subscriptions → Calori → Cancel. For a web purchase, use www.calori.com/app/premium or email support@calori.com and we can cancel it. Uninstalling the Android app does not cancel, and Premium stays active until the end of the period already paid.

Request a store refund through the store that took the payment: iPhone purchases use reportaproblem.apple.com, and Android purchases use Google Play order history. For a web purchase, email support@calori.com and we can review the refund. Apple or Google makes the final decision for its store purchases.

Open Settings → Premium → Restore purchases while signed into the same App Store or Google Play account that made the purchase. Check that you are also using the same Calori account as when you bought it. If Premium still does not appear, email support@calori.com with the receipt.

Sign in to the same Calori account, then use Restore purchases from Settings or the Premium screen. You must also be signed into the store account that originally bought the subscription. If restoration fails, send the receipt to support@calori.com.

Yes, Premium follows your Calori account across devices and platforms. Sign in with the same account and use Restore purchases. Billing continues through the original store; to move billing, cancel there and subscribe through the new store after the existing period ends.

Plain Premium covers one Calori account, while Premium+ on iPhone can share Premium through Apple App Store family sharing. Apple manages eligibility and access, and there is no equivalent on Google Play or the web. Calori family features themselves are free for everyone.

Update it with the service that bills you: Apple ID payment settings for App Store purchases, Google Play payment methods for Android purchases, or the web billing page for web subscriptions. Calori never sees or stores your card details, so support cannot edit them. A declined store payment must be resolved with that store.

No, Calori does not show adverts on any plan. The free plan remains useful without advertising, and Premium is funded through subscriptions. Calori also does not build advertising profiles from your personal data.

Any active offer appears on the purchase screen. Calori has no standing student or senior discount programme, and occasional offers may be available for a limited time. If a promo code does not work, email support@calori.com with the code.

Change a store subscription in the same subscription management screen used for cancellation, or choose the new plan from the in-app Premium screen. The store handles when the change takes effect. For a web purchase, manage it at www.calori.com/app/premium or ask support@calori.com.

A subscription covers the real ongoing cost of AI analysis and funds the rest of Calori. The free plan remains genuinely useful for everyday logging, barcodes, search, planning, trackers and your own history. Premium pays for much more generous AI use rather than access to your data.

Yes, sign in on the Calori website to see and buy the web plan available to your account. Manage a web subscription at www.calori.com/app/premium, where you can also cancel it. Web purchases can be refunded or cancelled by support@calori.com if you need help.

No, Calori never sells your personal data. The business model is Premium subscriptions, not selling data or building advertising profiles from it. Service providers may process data to run the app, but that is not a sale.

Only you can see your photos and logs by default. Sharing with family, friends or a nutritionist or coach is always an explicit choice, and you control what is shared. Calori strips location metadata from photos before processing them.

Calori primarily hosts data in EU data centres and handles it in line with GDPR. Data is also distributed across cloud providers for failover and backup, with GDPR safeguards for international transfers, so it is not kept only in the EU. Access, export and deletion are available in the app.

Service providers process data only as needed to run Calori, including cloud infrastructure and the AI partners behind the AI features. They operate under data-protection agreements, and this processing is not selling your data. The privacy policy contains the authoritative processor list.

Yes, usage data such as your corrections can improve accuracy in an aggregated, protected way, as described in the privacy policy. Your photos and logs are never sold or shared publicly. The privacy policy explains how this processing works.

Open Settings → Export to download your full account as JSON or your entries as CSV, at no charge. The full export includes your profile, entries, measurements, recipes, foods and fasting records. You may want to export before deleting your account.

Go to Settings → Account → Delete account. There is a 7-day grace period during which you can change your mind. After that period, the account and its data are permanently deleted and cannot be recovered, so export anything you want to keep first.

Sign back in during the 7-day grace period and confirm that you want to cancel the deletion. Act promptly and contact support@calori.com if you cannot sign in. Once the grace period has ended, the deleted account and data cannot be restored.

Yes, Settings lets you delete specific categories without deleting the whole account. Calori asks for confirmation because partial deletion is irreversible. Review the category carefully before confirming.

Calori does not have separate in-app two-factor authentication. Signing in with Google or Apple brings that provider’s two-factor protection to your Calori account. Email sign-in does not have a separate Calori two-factor option.

Yes, progress photos stay on your phone only. Calori does not upload or analyse them, and there is no cloud copy on Calori’s servers. They are separate from meal photos used for food analysis.

Use the unsubscribe link in any marketing email to stop marketing messages. Receipts and security emails are transactional and cannot be disabled. Control push categories in Settings → Notifications, or turn notifications off at the phone’s operating-system level.

Genuine Calori email comes from a calori.com address and never asks for your password or card details. Payments happen only through the App Store, Google Play or the www.calori.com checkout. Do not click or reply to a suspicious message; forward it to support@calori.com for review.

Open Settings in the app or use the website footer to find Calori’s privacy policy and terms. The English documents are the binding versions. Translations are provided for convenience.

Change your Calori password immediately if you use email sign-in, or review the security of the linked Google or Apple account. Then email support@calori.com so a person can review the account. Do not share passwords, sign-in codes or card details with anyone claiming to be Calori.

Use the same sign-in method you chose when you created the account: Apple, Google or email. For an email account, use Forgot password; if you hid your email with Apple, choose Sign in with Apple again. If none works, contact support@calori.com with the email you think is on the account.

Choose Forgot password on the email sign-in screen and follow the reset email. It may take a few minutes to arrive, so check your spam folder as well. Accounts created with Google or Apple do not have a separate Calori password.

Email support@calori.com from the current account address and state the new address you want to use. The change is not available as a self-service setting because support must verify your identity from the current address before updating the account.

Try every sign-in method and email address you may have used, because the missing data is usually in a different account. Signing in with Google instead of Apple, or with a second email, can open an empty account. Signing out never deletes your data, which is stored on the server.

Sign back in with your usual method and your data will still be there. A sign-out can follow a long period of inactivity, a password reset or a security refresh, but it does not delete anything. If it keeps happening, contact support with your platform and app version.

No, two Calori accounts cannot be merged. Keep the account that contains the important data, export anything you need from the other account, then delete the account you no longer want. The sign-in method and email can help you identify which account holds your data.

Check that both devices use the same account, have an internet connection and run the current app version, then force-close and reopen Calori. Offline changes sync when the device reconnects. If two devices changed the same item while offline, the most recent change wins.

Check that Calori notifications are allowed in your phone settings and enabled in the app, then review battery optimisation on Android or Focus on iPhone. Calori Agent notifications also have their own preference and may be switched off. If notifications still do not arrive, contact support with your platform and operating-system version.

Update Calori, restart your phone and make sure the device has free storage. Reinstall only as a last step, after confirming that your account data has synced. If the problem continues, tell support your platform, operating-system version and what you were doing when it happened.

Grant camera access on iPhone under Settings → Calori → Camera, or on Android under App info → Permissions. Then close other camera apps, restart the phone and update Calori. For focus problems, clean the lens, add more light and hold the phone steady before taking the photo.

Check the connection first, because photo and AI analysis need internet access. Make sure Calori can use mobile data and that data-saver mode is off, then update the app, restart the phone, free some storage and exclude Calori from aggressive battery saving. Contact support if the problem continues.

Open Settings → Profile to edit your name, age, height and other profile details. Calori automatically recalculates any targets affected by those details, so review the updated targets after saving your changes.

Use the language override in Settings to choose a different app language. Calori follows the language of your phone by default, but the manual setting lets the app use another available language without changing the whole device.

Send support the exact text and the name or screenshot of the screen where it appears. That gives the team enough context to correct the translation in an upcoming update, without changing what you have recorded.

Open Settings → Report a problem, which attaches useful technical context, or email support@calori.com. Include what happened, what you expected and the screen involved when reporting a bug. Suggestions are recorded and taken into account, but they are not a promise that a feature will be built.

No, Calori has no public beta programme; test builds are invite-only. If you are keen, tell support@calori.com and we will note your interest, without any guarantee of access.

Read the release notes on the Calori listing in the App Store or Google Play after each update. Personal highlights and updates also appear in the in-app Updates feed. Unreleased features are not announced there.

Yes, Calori follows the system text size and supports the screen reader provided by the platform. Use Dynamic Type on iPhone or the font-scale setting on Android, together with VoiceOver or TalkBack. If a screen does not scale or read correctly, tell support which screen it is so it can be treated as a bug.

Email support@calori.com or use the contact form on the Calori website. A person will answer without requiring you to go through an automated support flow first, so include enough detail to identify the issue.